Terms of Service

Last updated: February 24, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Blox Labs Inc. ("Outfeed AI," "we," "us," or "our"), governing your access to and use of the Outfeed AI website at outfeed.ai, the Outfeed AI application, and all related services (collectively, the "Service").

Please read these Terms carefully before using the Service. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Account Registration

  • You must provide accurate, complete, and current information when creating your account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You must notify us immediately at security@outfeed.ai if you suspect unauthorized access to your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms or contain inaccurate information.
  • You may not create multiple accounts for the purpose of circumventing usage limits, bans, or other restrictions.

3. Description of the Service

Outfeed AI is an AI-powered social media management platform that enables users to create, schedule, and publish content across multiple social media platforms through a conversational AI interface. The Service includes:

  • AI-assisted content creation and optimization
  • Multi-platform publishing to Instagram, Facebook, Threads, TikTok, X/Twitter, LinkedIn, YouTube, Pinterest, and Bluesky
  • Content scheduling and calendar management
  • Per-platform content customization and previews
  • Team collaboration features
  • Analytics and engagement tracking

4. Social Media Platform Integration

4.1 Authorization

To use the Service, you must connect one or more social media accounts by granting Outfeed AI permission through OAuth or similar authorization mechanisms provided by each platform. By connecting your accounts, you:

  • Authorize us to access, read, write, and manage content on the connected platforms on your behalf.
  • Represent that you have the right and authority to grant this access.
  • Acknowledge that you remain solely responsible for all content published through the Service to your connected accounts.

4.2 Third-Party Platform Terms

Your use of connected social media platforms is subject to each platform's own terms of service, community guidelines, and policies. You agree to comply with all applicable third-party platform terms when using our Service. Outfeed AI is not responsible for changes to or enforcement of third-party platform terms.

4.3 Platform Availability

Third-party platform integrations depend on APIs and services outside our control. We do not guarantee uninterrupted access to any third-party platform. Changes to platform APIs, rate limits, or terms may affect Service functionality.

5. User Content

5.1 Ownership

You retain all ownership rights to the content you create, upload, or publish through the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, process, and transmit your User Content solely for the purpose of providing and improving the Service.

5.2 Content Responsibility

You are solely responsible for your User Content, including its legality, accuracy, and appropriateness. You represent and warrant that:

  • You own or have the necessary rights, licenses, and permissions to use and authorize the use of your User Content.
  • Your User Content does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party.
  • Your User Content complies with all applicable laws and regulations.

5.3 AI-Generated Content

The Service may generate or suggest content using artificial intelligence ("AI Content"). You acknowledge that:

  • AI Content is generated algorithmically and may not always be accurate, appropriate, or suitable for your purposes.
  • You are responsible for reviewing, editing, and approving all AI Content before publishing.
  • We do not guarantee the originality, accuracy, or legal compliance of AI Content.
  • You assume full responsibility for any AI Content you choose to publish.

5.4 Prohibited Content

You may not use the Service to create, distribute, or publish content that:

  • Is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
  • Infringes on any patent, trademark, copyright, trade secret, or other proprietary right of any party.
  • Contains malware, viruses, or any other harmful code.
  • Constitutes spam, unsolicited advertising, or unauthorized commercial solicitation.
  • Impersonates any person or entity, or misrepresents your affiliation with a person or entity.
  • Promotes discrimination, hatred, or violence against any individual or group.
  • Violates the terms of service or community guidelines of any connected social media platform.
  • Contains sexually explicit material involving minors.
  • Promotes illegal activities or provides instructions for such activities.

6. Subscription and Payment

6.1 Plans and Pricing

The Service is offered under various subscription plans as described on our pricing page. Prices are subject to change with 30 days' prior notice. Changes in pricing will not affect the current billing period.

6.2 Free Trial

We may offer a free trial period for new users. At the end of the free trial, your subscription will automatically convert to the selected paid plan unless you cancel before the trial period ends. No charges will be applied during the free trial period.

6.3 Billing

  • Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select.
  • All fees are quoted in US Dollars (USD) and are exclusive of applicable taxes.
  • You authorize us to charge the payment method on file for all subscription fees and applicable taxes.
  • If a payment fails, we will attempt to process it again. If payment remains unsuccessful after multiple attempts, we may suspend or downgrade your account.

6.4 Cancellation and Refunds

  • You may cancel your subscription at any time through your account settings.
  • Upon cancellation, you will retain access to the Service until the end of your current billing period.
  • We do not provide refunds for partial billing periods, except as required by applicable law.
  • Annual subscriptions may be eligible for a pro-rata refund within 14 days of renewal if you contact us at billing@outfeed.ai.

7. Acceptable Use

You agree not to:

  • Use the Service in violation of any applicable law, regulation, or third-party terms.
  • Attempt to gain unauthorized access to the Service, other user accounts, or any computer systems or networks connected to the Service.
  • Use the Service to transmit any viruses, worms, or other malicious code.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Use automated means (bots, scrapers, crawlers) to access the Service, except through our published APIs.
  • Circumvent, disable, or interfere with any security features of the Service.
  • Use the Service to engage in any activity that could overload, impair, or damage our infrastructure.
  • Resell, sublicense, or redistribute access to the Service without our prior written consent.
  • Use the Service to harvest, collect, or store personal data of other users without their consent.

8. Intellectual Property

The Service, including all software, design, text, graphics, logos, trademarks, and other materials (excluding User Content), is owned by Blox Labs Inc. and is protected by Canadian and international intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the Service without our prior written consent.

9. Privacy

Your privacy is important to us. Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

Without limiting the foregoing, we do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free.
  • The results obtained from the Service (including AI-generated content) will be accurate, reliable, or suitable for your purposes.
  • Any content published through the Service will comply with all applicable platform terms, laws, or regulations.
  • Any errors in the Service will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BLOX LABS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your access to, use of, or inability to use the Service.
  • Any content posted or published through the Service.
  • Any unauthorized access to or alteration of your data or transmissions.
  • Any third-party conduct or content on the Service.
  • Suspension or termination of social media accounts by third-party platforms as a result of content published through the Service.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Blox Labs Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service.
  • Your User Content.
  • Your violation of these Terms.
  • Your violation of any rights of another party, including any connected social media platform.

13. Termination

  • You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
  • We may suspend or terminate your access to the Service at any time for violation of these Terms, with or without notice.
  • Upon termination, your right to use the Service ceases immediately. We may delete your account data within 30 days of termination, except as required by law.
  • Sections 5.1 (Ownership), 8 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 16 (Governing Law) survive termination.

14. Modifications to the Service and Terms

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We may update these Terms from time to time. Material changes will be communicated via email or prominent notice on the Service at least 30 days before taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

15. Dispute Resolution

15.1 Informal Resolution

Before filing any formal legal action, you agree to first contact us at legal@outfeed.ai and attempt to resolve the dispute informally for at least 30 days.

15.2 Arbitration

If the dispute is not resolved informally, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the rules of the Canadian Arbitration Association. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding.

15.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Subject to the arbitration clause above, the courts of Ontario shall have exclusive jurisdiction over any disputes.

17. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Blox Labs Inc. regarding the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
  • Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
  • Force Majeure: We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, acts of government, internet outages, or third-party platform disruptions.

18. Contact Us

If you have any questions about these Terms, please contact us: